Help for the practical parts: installing, activating, saving, backing up, and finding your work. Support comes directly from the team behind Scriptorum.
Run the installer on a 64-bit Windows 10 or 11 computer.
Open Scriptorum and enter the license key from your purchase email while connected to the internet.
After activation, normal writing works offline. One personal license supports up to three devices. This edition does not require Steam or a Scriptorum account.
Updates and replacing a device
Use the standalone application’s update check while online. If you have reached your activation limit or need to replace an inaccessible device, contact support with your purchase email address and a description of the change. Support can review the activation record.
Purchased on Steam
Install through your library.
Open Steam and find Scriptorum in your Library.
Install and launch it through Steam. A standalone license key is not part of this purchase.
If installation fails, open Properties → Installed Files → Verify integrity of software files.
Steam delivers updates for this edition. Use Steam’s purchase-support process for billing or refund requests; email us for help with the writing application.
Check the inbox and spam folder for the email address used at checkout.
Keep your receipt; it can help identify the purchase.
Email [email protected] from the purchase address if possible. Include the order or receipt reference when available.
We can look up the order and help recover the license email. Never send card details or passwords. For direct-purchase refunds or transaction support, use the route on your Stripe/Link receipt; read the purchase terms.
Keep a separate copy
Back up the library. Check the restore.
A local library keeps your writing under your control. A separate, dated copy protects it when a file, drive, or computer goes wrong.
Preferences · Find the active save location
Make a backup
Save your work, check the active save folder in Preferences, then close Scriptorum.
Copy scriptorum-library.json to a dated folder on an external drive or another backup location you control.
Keep separately stored source assets with your backup if you need their originals. You can also export an individual book vault.
Restore without replacing the original first
Copy a backup into a separate folder. Keep the current library and the backup intact.
Select that folder through Scriptorum’s save-location setup. When it detects a library, choose to open the existing one.
Check the books, chapters, and reference material before making it your working copy.
If the library cannot be read or your books appear missing, contact support before moving or replacing files. Avoid editing the same synced library on two computers at once.
01
Saving and finding a book
Use the Book vaults sidebar to select the book. Save manually using the Save control or your configured shortcut. Automatic save defaults to one minute; Preferences offers 30 seconds, one, two, or five minutes. Switching books or closing the window saves pending edits.
02
Manuscript import and export
Import DOCX, RTF, Markdown, plain text, or HTML into a new chapter, or replace one after a safety snapshot. From Manuscript, use Export and choose DOCX, PDF, or EPUB. See which format fits your next step →
03
Recovering earlier work
Use workspace Undo for recent structural changes and the editor’s normal undo for prose. Check the Archive for archived items and Chapter Versions for named manuscript snapshots. Recovery depends on what was saved or archived; contact us before replacing a library if you are unsure.
04
Reporting a problem
Include the Scriptorum version, whether you use Steam or the direct edition, your Windows version, and the steps that produced the issue. Tell us what you expected and what happened. Send only screenshots or sample text you are comfortable sharing.
Need a human?
Tell us what happened.
You can reach the team behind Scriptorum at our official support address.
